Last Updated: March 2026
This Privacy Policy describes how Zuzis LLC (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit https://voiceboxmd.com (the “Site”) or make a purchase from us.
By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.
Device Information
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, approximate geographic location derived from your IP address, and some of the cookies installed on your device. As you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
We collect Device Information using the following technologies:
Order Information
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (processed securely by Stripe; we do not store full credit card numbers on our servers), email address, and phone number.
When we refer to “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.
We use the Order Information we collect to:
We use the Device Information we collect to:
We do not sell your Personal Information.
We share your Personal Information with third parties to help us use your Personal Information as described above:
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as a business asset, subject to the commitments made in this Privacy Policy.
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising using the following links:
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. There is currently no uniform standard for how companies should respond to DNT signals. If a standard is established in the future, we will update this policy accordingly.
United States Residents
If you are a resident of California (CCPA/CPRA), Colorado (CPA), Connecticut (CTDPA), Virginia (VCDPA), Utah (UCPA), Texas (TDPSA), Oregon (OCPA), Montana (MCDPA), or another state with applicable privacy legislation, you may have the right to:
California-Specific Disclosures (CCPA/CPRA): In the preceding 12 months, we have collected the categories of personal information described in Section 1. We do not sell personal information. We share personal information with service providers as described in Section 3 for business purposes only. California residents may designate an authorized agent to submit requests on their behalf.
European Residents (GDPR/UK GDPR)
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. You also have the right to object to or restrict processing, request data portability, withdraw consent at any time, and lodge a complaint with your local data protection authority.
We process your information to fulfill contracts we have with you (for example, if you make an order through the Site), to pursue our legitimate business interests, or where you have provided consent. Your information may be transferred outside of Europe, including to the United States, protected by appropriate safeguards including Standard Contractual Clauses.
Exercising Your Rights
To exercise any of the rights described above, please contact us at support@zuzis.com. We will respond to verifiable requests within 30 days (or 45 days if an extension is needed, with notice).
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information.
We use cookies to:
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you turn cookies off, some features that make your site experience more efficient may not function properly.
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider (Stripe) and are not stored or processed on our servers.
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, subject to applicable legal retention requirements.
To request deletion of your data, contact us at support@zuzis.com.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
The Site may contain links to third-party websites or services that are not owned or controlled by Zuzis LLC. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
Google’s advertising requirements can be summed up by Google’s Advertising Principles, which are put in place to provide a positive experience for users: https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-on.
When it comes to the collection of personal information from children under the age of 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at support@zuzis.com.
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe.
In order to be in line with Fair Information Practices, should a data breach occur we will take the following responsive action:
We also agree to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will post the updated policy on the Site with a revised “Last Updated” date and, where appropriate, notify account holders by email.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@zuzis.com or by mail using the details provided below:
Zuzis LLC
8 N Jersey Lane, Wayne, NJ 07470, United States
The Virtual Scribe mobile application (“Virtual Scribe” or “the App”) where required, uses third-party artificial intelligence services to provide automated medical transcription and clinical note generation. This section describes what data is collected, how it is processed, and who it is shared with.
When you use the App’s encounter recording features, the following data may be collected and processed:
– Audio recordings of clinical encounters, captured through the device microphone
– Text transcripts generated from those audio recordings
– Clinical notes (e.g., SOAP notes, assessments, billing codes) generated from the text transcripts
– Patient demographic information you enter (name, date of birth, vitals, chief complaint)
VB Virtual Scribe shares certain data for processing:
1. Audio recordings are transmitted to a speech-to-text API (Deepgram-Inc) for transcription. Audio data is processed in real time and is not retained after transcription is complete.
2. Text transcripts (not audio) are sent to API, PHI (redacted) to generate structured clinical notes, including SOAP notes, assessments, and billing code suggestions.
Audio recordings are used solely for the purpose of transcription. Once a transcript has been generated, the original audio is deleted and is not stored on our servers. Only the text transcript and generated clinical notes are retained.
Before accessing any AI-powered features, users are must provide in-app consent that clearly discloses:
– What data is sent (audio recordings, text transcripts)
– Who the data is sent to
– How the data is handled
Users must explicitly agree to these terms before using the App. Users who decline cannot access AI-powered features.
Virtual Scribe is designed for use by healthcare professionals and handles protected health information (PHI). We maintain administrative, technical, and physical safeguards consistent with the Health Insurance Portability and Accountability Act (HIPAA). Our third-party AI processors operate under Business Associate Agreements (BAAs) where applicable.
All data transmitted between the App and our servers, and between our servers and third-party processors, is encrypted in transit using TLS 1.2 or higher. Data at rest is encrypted using AES-256 encryption.